Support Contracts

Premium Support Services

• Network Engineer support
• Guaranteed response time
• 24/7/365 availability
• On-line account information
• Remote administration and support
• 6 month, 1 year, and 2 year Premium Support contracts available
  

Incident Based Support Service

• 24-48 hour on-site response time
• 8-5 availability
• Minimum 1 hour billing per incident.